Technical Monitoring Specialist
CreedRoomz
Վերջնաժամկետ`
Description
Creedroomz is seeking a detail-oriented and proactive Technical Monitoring Specialist to join our dynamic team.
Responsibilities
- Continuously monitor live studio game broadcasts to ensure uninterrupted performance and visual/audio quality.
- Verify that all on-air technical parameters comply with company standards and broadcasting requirements.
- Identify, document, and categorize any technical irregularities or deviations in the incident reporting system.
- Perform initial diagnostics and root-cause assessment of detected issues.
- Collaborate with relevant technical teams to communicate and resolve detected incidents promptly.
- Provide regular reports and analytical summaries on broadcast performance, incident frequency, and quality trends.
- Contribute to the ongoing improvement of monitoring procedures and quality assurance processes.
Requirements
- Proficiency in Armenian and English (written and verbal).
- Previous experience in video surveillance or monitoring operations.
- Technical education or experience in related fields such as lighting effects, photography, sound engineering, or audio design is preferred.
- Bachelor’s degree in Information Technology, Engineering, or another related technical field (or equivalent practical experience).
- Minimum 1–2 years of experience in technical monitoring, video surveillance, or live broadcast support. Experience in the gaming or entertainment industry is an advantage.
- Strong attention to detail and ability to detect technical anomalies.
- Ability to analyze data and prepare concise technical reports.
- Good computer literacy (MS Office, Google Workspace).
Additional Notes
Nice to have
- High sense of responsibility and reliability.
- Strong communication and teamwork skills.
- Ability to stay focused and alert during long monitoring periods.
- Proactive attitude toward identifying and solving problems.
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