Receptionist
Radisson Blu Hotel Yerevan
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Description
The Primary Objective of the Position
To increase customer satisfaction by providing efficient, prompt, trouble-free, and courteous Front Office service connected with arriving, and in-house guests, in line with the hotels and corporate guidelines and service concepts.
Benefits
- Career advancement․
- English improvement programs․
- Employee discount on hotel services (including Spa, Restaurant and Cafe)․
- Free lunch․
- Birthday Off․
- Sick leave twice a year․
Responsibilities
- Is available to register, process, and greet customers promptly․
- Checks the daily arrival list․
- Welcomes customers to the hotel․
- Responds to customer requests for information about the hotel and its surroundings․
- Arranges for special services requested by the customer․
- Ensures that own cash is secure at all times․
- Ensures all discrepancies in own cash are declared to the Manager․
- Ensures that guest details are not disclosed․
- Maintains high confidentiality in regards to guest privacy․
- Accepts flexible work schedule necessary for uninterrupted service to hotel guests․
Requirements
- Drawing attention to the needs of guests, providing a guest-oriented approacհ․
- Setting priorities and managing time effectively․
- Responsibility and the ability to collaborate with related departments.
- Flexible working schedule that includes night shifts.
- Strong skills in English and Russian languages.
Additional Notes
12-hour working schedule.
Interested and matching candidates are requested to send their CVs.
Experience our 5-star hilltop hotel in Yerevan with city and mountain views With a stunning location near Victory Park and Areni Lake, the Radisson Blu Hotel, Yerevan offers 5-star accommodation on upscale Azatutyan Avenue. Our magnificent hilltop setting provides beautiful views of Yerevan city center against the backdrop of Mount Ararat, and our upscale facilities deliver a resort feel with proximity to many local businesses and embassies. Attractions like the Cascade Complex and the Charles Aznavour House Museum are also within walking distance of our family-friendly hotel, or you can easily board a bus or train nearby to reach other destinations. Stylish décor, superior service and a prime location in the Armenian capital In addition to our breath-taking location, our Yerevan hotel features 142 immaculate rooms and suites housed within an eye-catching stone and glass façade. Enjoy magnificent views from every room, as well as from our 2 on-site restaurants, which offer lovely outdoor dining areas for easy access to the surrounding scenery. Other amenities include 2 on-site bars, laundry services, and a spa and fitness center with a pool. Our central hotel also offers 6 attractive meeting rooms perfect for business or social gatherings of up to 200 delegates.
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