Receptionist

Description

PRIMARY OBJECTIVE OF POSITION

To increase customer satisfaction by providing efficient, prompt, trouble-free and courteous Front Office service connected with arriving, and in-house guests, in line with the hotels and corporate guidelines and service concepts.

Benefits:

• Career advancement

• English improvement programs

• Employee discount on hotel services (including Spa, Restaurant, Cafe)

• Free lunch

• Birthday Off

• Sick leave twice a year

Responsibilities

• Is available to register, process, and greet customers promptly
• Checks the daily arrival list
• Welcomes customers to the hotel
• Responds to customer requests for information about the hotel and its surroundings
• Arranges for special services requested by the customer
• Ensures that own cash is secure at all times
• Ensures all discrepancies in own cash are declared to the Manager
• Ensures that guest details are not disclosed
• Maintains high confidentiality in regards to guest privacy
• Accepts flexible work schedule necessary for uninterrupted service to hotel guests

Requirements

• • Drawing attention to the needs of guests, providing a guest-oriented approach
• • Setting priorities and managing time effectively
• • Responsibility and the ability to collaborate with related departments
• • Flexible working schedule that includes night shifts
• • Strong skills in English and Russian languages

12 hours working schedule.

Interested and matching candidates are requested to send their CVs to the mentioned email.