Logistics Account Manager - Team Lead

Description

Prime Trans - a dynamically growing freight forwarding company is looking for an Account Manager/Team Lead to join the management team within the Logistics and Operations department. This position will lead by example and assist the employees within their team to develop the team members and grow their transportation business. This role requires great communication skills, energetic personality, and a strong work ethic. The ability to comprehend complex situations and foresee what needs to be accomplished to achieve success is essential to this position.

We are providing

• Clean MC with long history record and dedicated drivers
• Independent Brokerage firm trusted by top Carriers

Responsibilities

• Close collaboration with an experienced management team based in USA
• Manage and oversee assigned employees and their customer accounts under general guidance of management team from USA
• Ensure the team operates in accordance with the regulatory guidelines, defined company policies and procedures
• Responsible for logistics risk management and mitigation (delays, network capacity, costs, performance and processes)
• Expand logistic services by providing exceptional service and finding ways to solve customer needs on a daily basis from quoting to delivery and beyond
• Identifies process gaps and make immediate recommendations and corrective actions to policies logistics operation process
• Support the development of new and continually improve existing logistics processes and solutions
• Work alongside the freight brokers and assist in building the relationship with the customers and carriers
• Build strong relationships with customers and carriers by staying in constant communication to ensure day-to-day and long-term needs are met
• Demonstrate industry knowledge and ability by applying the competency in new or complex situations
• Leverage organizational skills to manage multiple customers and partner request all at once
• Handle confidential material appropriately given from team members and information communicated from top management
• Work collaboratively with other departments to properly manage business process and needs including but not limited to onboarding, quoting, pricing, customer and carrier relations
• Ensure our clients are receiving an exceptional level of customer service

Requirements

• Min 2 years of previous management and/or leadership experience within the transportation and logistics industry required
• Fluent in English, both written and verbal
• Excellent written, verbal, and interpersonal communication skills
• Ability to multitask and prioritize throughout the workday while remaining focused and organized
• Solid organizational and analytical skills with strong attention to detail
• Effective interpersonal skills, including proven ability to listen, comprehend, communicate clearly and effectively to obtain positive results
• Ability to work independently and in a collaborative team environment
• Willing to step up and help on last minute projects or assist team members
• Comfortable working in a professional business environment
• Strong work ethic, self-motivated, and proven sales drive
• Confident decision-making skills, and ability to maintain composure in stressful situations
• Strong sense of urgency to complete tasks in order to thrive in a fast-paced work environment
• An entrepreneurial attitude and growth mindset

Additional Notes

• Working hours: 16:00 - 02:00
• Working days: Monday - Friday

A competitive high salary is guaranteed.