Front Office Agent (Night shift and Day shift)
ՀԱՅԱՍԱ ՀՈՍՊԻՏԱԼԻԹԻ ԳՐՈՒՊ
Նկարագրություն
Hayasa Hotel Yerevan is looking for a detail-oriented Front Office Agents (Day and Night shift) to assist our customers with their needs.
Պարտականություններ
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately․
- Answering screening and forwarding incoming phone calls․
- Make a check- in and check- out processes․
- Provide a necessary information to guests․
- Receive payments from guests (cash and non-cash)․
Պահանջներ
- A degree or diploma in Hotel Management or Tourism will be a plus․
- Communicates and writes with fluency in English/Russian․
- Knowledge of Triosoft System will be an advantage․
- Flexibility to respond to a variety of work situations․
- Ability to work on your own and as part of a team․
Հավելյալ նշումներ
Workdays and hours: 2 days at work, 2 days at home, both morning and night shifts are mandatory․
“Hayasa Hospitality” Group is a leading hospitality service operator in Armenia, managing hotels and apartments with excellence since 2023. Our portfolio includes “Hayasa Yerevan” Hotel, “Hayasa Apartments,” “Hayasa Old Yerevan” Hotel, and “Hayasa Gyumri” Hotel.
Mission
We provide top-quality accommodation and exceptional service, showcasing Armenia’s cultural heritage and natural beauty while exceeding our guests’ expectations.
Vision
To become the preferred choice for travelers in Armenia by delivering excellence and innovation, empowering our employees, and embracing modern technologies for an enhanced guest experience.
Core Values
• Hospitality: Warm, welcoming, and guest-centric.
• Quality: High standards in every detail.
• Innovation: Modern solutions for better experiences.
• People-focused: Valuing and empowering employees.
• Community: Giving back locally.
• Sustainability: Environmentally responsible operations.
Տարածեք հայտարարությունը սոցիալական ցանցերում
