Front Office Agent
Ramada Hotel & Suites by Wyndham/ Yerevan
Description
If you are fluent in Russian and English and love to communicate with people, then we invite you to apply for our Front Desk agent (night shift) vacancy where you will have a great opportunity to meet and communicate with people from all over the world and to be a member of a Great Team and have a Career Path.
Responsibilities
- Welcome and greet guests․
- Do proper registration and room allocation․
- Receive payments․
- Answer and direct incoming calls․
- Inform guests of hotel rates and services, working hours, check-in and check-out time, breakfast time, and type of breakfast․
- Make and confirm reservations for guests․
Requirements
- Positive attitude․
- Willingness and motivation to learn․
- Ability to work with floating shifts․
- Good knowledge of Armenian, Russian and English․
- Knowledge of Opera PMS System will be an advantage․
Who we are Ramada Hotel&Suites by Wyndham, Yerevan is one of the Brands of Wyndham Rewards, opened in Yerevan in 2019. Wyndham Hotels & Resorts established in 1954 is the champion of the everyday traveler. We are the largest hotel franchisor in the world, with 9,280 hotels, 822.000 rooms, 80 countries, 20 brands and 79 Millions Wyndham Rewards Members. OUR HISTORY Ramada opened its first hotel, a 60-room facility, on U.S. Route 66 at Flagstaff, Arizona in 1954 and now one of 850 hotels across 60+ countries is in Yerevan, opened in April 2019. HOW TO REACH US We are located in Yerevan, P. Buzand 15, Tel: +374 11 200 600 E-mail: hr@ramadahotelandsuitesyerevan.am WHAT WE OFFER POSITIVE EMPLOYEE EXPERIENCE Employees Are Our Most Important Asset Our employees are the link to successfully serving our guests. Team Play & Fun Is Essential Teamwork makes us stronger. We create a relaxing, enjoyable environment for our guests. Learning Environment Training and development is essential for every one of us. We invest in the skills and knowledge which assist our staff in being successful in their daily tasks and supporting future personal growth. Sense of Family Although we are a large company, we work towards a family feeling which builds relationships based on caring, respect and trust. Celebrate Our Success It is always important to say thank you. Career Path We actively promote Employee Training&Development Programms