E-COMMERCE PRODUCT OWNER

About Zigzag: At Zigzag, we're not just a company; we're a revolution in the retail industry. Specializing in top-tier electronics and home appliances, we're committed to redefining the online shopping experience. Our e-commerce platform is not just a website; it's a gateway to innovation and customer satisfaction.

Job Overview: Are you ready to lead the charge in transforming the digital landscape of retail? As the Product Owner at Zigzag, you'll spearhead the development and evolution of our e-commerce platform. Collaborating with diverse teams, you'll shape our digital journey to meet customer needs and surpass business objectives.

YOU SHOULD BE PASSIONATE FOR DOING

Product Strategy: Develop and communicate a clear vision and roadmap for the e-commerce platform in alignment with business goals and customer needs.

Requirement Gathering: Collaborate with stakeholders, including marketing, sales, customer service, and IT teams, to gather and prioritize requirements for new features and enhancements.

User Stories and Acceptance Criteria: Define detailed user stories, acceptance criteria, and success metrics to guide development efforts and ensure alignment with business objectives.

Prioritization: Prioritize features and user stories based on business value, customer impact, and technical feasibility, balancing short-term goals with long-term vision.

Feature Development: Work closely with development teams to ensure that features are developed according to specifications and delivered on time and within budget.

Performance Monitoring: Monitor key performance indicators (KPIs) related to e-commerce performance.

Continuous Improvement: Identify opportunities for process improvements, feature enhancements, and optimization based on customer feedback, market trends, and competitive analysis.

Cross-Functional Collaboration: Foster collaboration and communication across cross-functional teams, including development, design, marketing, and operations, to ensure alignment and successful delivery of e-commerce initiatives.

TO BE THE IDEAL CANDIDATE, YOU NEED TO HAVE

• Proven track record of 3 years as a product owner or manager in e-commerce.
• Deep understanding and hands-on experience in e-commerce technologies and optimization.
• Analytical prowess and problem-solving finesse to drive data-informed decisions.
• Excellent communication skills in Armenian, Russian and English․
• Exceptional communication and stakeholder management skills.
• Agile knowledge of Scrum or Kanban methodologies.
• Passion for technology, innovation, and delivering exceptional customer experiences.

Additional Notes

If you're up for the challenge, seize the opportunity to shape the digital landscape with us. Apply now by sending your CV, mentioning the position name in the subject and let's embark on this exhilarating journey together!