Customer Service Representative (On-site)

Description

We are a fast-growing US company located in Armenia looking for a full time, not remote, night shift Customer Service Representative to join our intellectual and dynamic team. The candidate will be responsible to maintain a positive, empathetic, and professional attitude toward customers, responding promptly to customer inquiries, communicate with customers through various channels.

Responsibilities

- Answering phones calls & emails, responding to emails, and providing excellent customer service to customers
- Assisting Office Work – Data Entry/Filing/Basic office Tasks
- Assisting customers regarding quotes, orders, and filing process

Requirements

• Excellent communication skills, both verbal and written in English
• Strong computer skills, proficient latest version (365 version is welcome) in Microsoft Office
• Self-motivated and high attention to details
• Punctual, responsible, reliable, and honest
• Fast learner that can follow directions
• The ability to work independently
• Excellent organizational, filing and follow up skills.

Additional Notes

The shortlisted candidates will be contacted via mail or phone call for an interview within 3 weeks.

Paid FULL training will be given by our professional staff.

Working Hours: 19:00 – 04:00 (Monday- Friday) including two 15-minutes coffee breaks, and a half an hour lunch.

Benefits will be applied after 90 probation days of work including four paid holidays, health insurance, annual salary review, paid vacations, etc.