Administrative assistant

Description

Car&Van Car rental agency is looking for an active, communicative and responsible Administrative Assistant who is interested in the tourism industry.

The successful candidate will communicate with tourists and foreigners visiting Armenia, assist customers interested in car rentals, provide professional customer service, and respond to their inquiries.

Working schedule: 5 days a week, 09:00–19:00
Benefits: Free lunch at the office.

Responsibilities

• Responding to customer and tourist inquiries regarding vehicle availability and rental prices;
• Taking car rental reservations and explaining the terms and conditions of rental agreements to customers;
• Answering phone calls and communicating with foreign customers and tourists regarding rental conditions;
• Collecting and entering customer information;
• Completing rental-related paperwork and processing payments;
• Handling daily email correspondence in English, Russian and Armenian regarding car rental bookings;
• Advising tourists about sightseeing routes, attractions and historical places they can visit by car throughout Armenia;
• Providing a friendly and hospitable welcome to all customers, foreigners and tourists visiting the office;
• Performing other job-related tasks as assigned.

Requirements

• Bachelor's degree or higher is preferred;
• Excellent verbal and written communication skills in English, Russian and Armenian;
• Good computer literacy and knowledge of Microsoft Word and Excel;
• Strong communication and interpersonal skills;
• Strong customer service skills;
• Ability to work effectively in a team;
• Good problem-solving skills;
• High level of responsibility;
• Friendly, polite and welcoming attitude towards customers;
• Previous experience in tourism, hospitality, customer service or car rental is an advantage.

Additional notes

• Stable working schedule: 5 days a week, 09:00–19:00;
• Free lunch at the office;
• Friendly working environment;
• Opportunity to work in the tourism and car rental industry and communicate with international customers.

Ընկերության մասին

Հասցե

Khanjyan 20

Կայք

http://www.caravan.am/

Հեռ.

+374 98 559292

Car rental, hospitality, tourism

Տեսնել ավելին