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VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions. It manages non-judgmental and administrative tasks related to applications for visa, passport, and consular services for its governments, increasing productivity and enabling them to focus entirely on the critical task of assessment.

With a responsible approach to technology development, adoption and integration, the company prioritizes ethical practices and sustainability while serving as a trusted partner to 71 governments.

Operating 4105 Application Centres in 168 countries, VFS Global has efficiently processed more than 542.42 million transactions* since 2001 and over 231.62 million biometric enrolments since 2007.

Who we are

• The global leader in trusted technology services, empowering secure mobility for governments and citizens.

Where we aspire to be

• To lead and set the standard in the visa and consular services industry, through innovation, technology and excellence in customer service

What we do

• We make people’s cross border mobility simple and convenient through highly secure, reliable, efficient, and innovative technology solutions.

For our Client Governments:

• By being the partner of choice, through trust, technique and technology.

For our Customers:

• By providing exceptional customer service, ensuring convenient and seamless experiences.

For our Colleagues:

• By creating meaningful work opportunities and building successful careers, in a diverse and inclusive workplace.

For our Investors:

• By delivering stakeholder value and embracing best in class corporate governance and ethics.

For our Community:

• By developing partnerships that drive positive economic, environmental, and social impact.

Our CORE VALUES guide our decision-making process and define our corporate culture.

• Integrity: be compliant with all laws; Be true to your word, commitment and your role.
• Entrepreneurship: embrace innovation. Turn ideas into business solutions and add economic value.
• Commitment: build a culture of trust.
• People First: value our people. Care for them and treat them with equity and fairness. Embrace Diversity, Equity and Inclusion.
• Agility: reinvent, adapt and succeed in a dynamic environment.
• Can Do Attitude: maintain a can-do attitude and find winning solutions.
• Customer Centricity: understand customer needs. Strive to exceed expectations continuously.
• Sustainability: create long-term and sustainable value for all stakeholders.
• Digital Mindset: embrace new technologies and leverage them to drive digital transformation.