HR Coordinator

Description

The Talent Acquisition and Development Coordinator will be responsible for supporting the recruitment and professional development initiatives within the organization, including recruitment, onboarding, employee relations, training and development coordination and administrative tasks.

Responsibilities

• Collaborate with hiring managers to understand staffing needs and develop job descriptions
• Assist with the recruitment process by posting job openings, screening resumes, scheduling interviews
• Coordinate new hire onboarding activities
• Collaborate with department heads to identify training needs and develop comprehensive training plans
• Assist in designing and researching programs, workshops, and materials tailored to the specific needs of different departments
• Coordinate training logistics, including scheduling, venue arrangement, and participant registration
• Evaluate training effectiveness and make continuous improvements to enhance learning outcomes
• Monitor employee progress and provide ongoing support and guidance to facilitate skill development
• Handle employee inquiries and provide support on HR-related matters, including policies, benefits, vacations
• Collaborate with HR team members to develop and implement HR policies and procedures
• Provide support in various HR functions, including performance management, and employee engagement initiatives
• Prepare HR reports and assist with HR-related projects as needed.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 3-4 years of experience in talent acquisition, recruitment coordination, or related HR role preferred.
• Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Proficiency in MS Office suite (Word, Excel, Outlook) and experience with applicant tracking systems.
• Knowledge of recruitment as well as tech recruitment best practices, sourcing techniques, and employment laws/regulations.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Detail-oriented with a high level of accuracy and attention to detail.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Additional Notes

About the Employer:

The Information Systems Agency of Armenia (“ISAA of Agency”) is responsible for ensuring the technological foundations and development of the digital society in RA. This new institutional setup has been launched to ensure Armenia’s digitization conforms to a unified national architecture, with the Agency providing the technical resources, organizational capabilities, legal/regulatory framework, and platform for collaboration needed for different state departments, as well as the private sector, to effectively implement this vision.

To execute the society-level transformation, the Government and the Central Bank of Armenia have agreed that, under the leadership of the Government, the Central Bank will serve as the implementing agency and co-finance the endeavor for the next 2-3 years (with the overall reform taking up to 5 years), working in close collaboration with the Ministry of High-Tech Industry.

The Government leadership role will be provided by the new Information Systems Management Board, which has been established by the Prime Minister Decree chaired by the Deputy Prime Minister, who also serves as the Chief Information Officer (“CIO”) of Armenia. The CIO is responsible for developing the digitalization policy, launching development initiatives (locally and with international cooperation), managing the digital services portfolio and strategy, managing the public service delivery policy and reforms, ensuring a common approach among all stakeholders, and coordinating the processes of international funding and cooperation.

The Central Bank provides the secretary function to the Board and, as an interim solution, the ISSA has been established under the auspices of the Central Bank. The Agency will also house the Civilian Cybersecurity Operating Center and Cybersecurity Emergency Response Team, and will over time develop into a full-fledged regulatory and supervisory body of the digital infrastructure.

BACKGROUND

The world is currently undergoing a fundamental digital transformation, whereby all aspects of our lives are currently data points. Therefore, the main challenge for governments globally is capitalizing on the opportunities created by this vast amount of data, for example in personalized finance or medicine, without jeopardizing personal or national security.

The Government of Armenia is firmly committed to embracing the digital agenda by creating the necessary institutional architecture to catalyze building a secure and thriving digital society and economy. Doing so requires the private, especially financial, sector to play a leading role in this process, and the current over-emphasis on e-government alone needs to change. Therefore, our mission is to build the necessary infrastructure and enablers for this digital society and economy, intended for shared use both by the private sector and the Government, with the explicit goal of improving the day-to-day life of Armenian people and businesses.

It is the Government’s perspective that taking on this digitalization endeavor is not a luxury, but a necessity. Recent diagnostics by various international institutions and independent experts have found that further ad-hoc digitalization in Armenia, if taking place without the mentioned enablers and institutional architecture (e.g. digital identity, cybersecurity, data interoperability and governing standards), represents a serious threat to national security.

VISION

Open and quality data is a critical asset, translating into national wealth! Developing an advanced and secure environment, enablers, and infrastructure is a necessary precondition for transforming Armenia into the e-Society and e-Economy. The key mission of the digital society and economy would be to empower the population to continuously improve their lives and wellbeing, provide opportunities for the private sector to enhance competitiveness, and ensure greater efficiency and good governance of public institutions through the development and widespread use of ICT solutions built around citizen experience and lifecycle. These imply Seamless, Proactive, Convenient and Personalized services.