Air Arabia Sales Executive Manager Armenia
Sidon Travel
Ոլորտ`
Վաճառք, Առևտուր, Գործադիր, Մենեջմենթ
Վերջնաժամկետ`
03.05.2024
Քաղաք`
Երևան
Դրույք`
Լրիվ դրույք
Աշխատանքային փորձ`
Փորձառու
Աշխատանքի հայտարարության վերջնաժամկետն ավարտվել է
About the Job
Empowered to make decisions on all aspects related to Air Arabia sales and operations, within the framework of responsibilities and boundaries identified with his/her role and in accordance with standard practices and guidelines set by the company. Consults with Country (Commercial) Manager on all strategic and non- routine decisions. All duties shall be performed thru proper channel and in compliance with adopted policies and procedures.
Key Accountabilities
- Oversees and manages the set-up of the business unit and its associated processes and enhancement projects including identifying suppliers, developing, implementing, and upgrading a reservation system/operating engine in line with the latest e-commerce trends to sell holidays to B2C & B2B customers.
- Liaises with different stakeholders such as country managers, commercial sales, revenue management and marketing teams to create a long term business plan in line with the agreed commercial goals and objectives; utilizes market surveys, benchmark studies as well as country managers input to develop a competitive product with high profit margin; prepares the annual business unit budget for incorporation to the ABY master budget.
- Leads and directs the creation, marketing, sales, operations and continuous development of all Air Arabia products and delivers as per agreed timelines while keeping costs minimum; integrates Air Arabia product into all existing /new ABY Sales channels.
- Establishes/builds on business relationships to maximize Air Arabia market share and become a major force in the Ukraine outbound/inbound leisure travel segment; ensures revenue/volume targets are met as per adopted standards of quality.
- Manages all air/ground Air Arabia products and rates; identifies new destinations for G9 services; conducts field trips to evaluate Travel agents and Tour operators and suppliers; negotiates contracts terms with TO’s and TA’s and activity suppliers to create product in the corresponding markets.
- Manages the delivery of technical training and timely support on the usage of Arabia Online reservation system extranet to new Suppliers / Partners/DMCs, Agents, and Call center Agents. Monitors the system’s performance, identifies gaps and problems, and recommends improvements in coordination with supplier and IT division.
- Leads, directs, supports and monitors the performance of all ABY products associated staff to ensure that individual performance is optimized; this includes training on systems, operation process, product knowledge, etc.; conducts mystery shopping visits and calls to evaluate the performance of travel consultants and call center agents from both sales and operations aspects.
- Analyses factors like previous sales, market conditions, and customer needs affecting market trends to make suggestions during business plan formulation.
- Business trips participations, presentation
Note – The role defined here is not exhaustive and duties and responsibilities in line with the job function may be added from time to time.
Qualifications, Experience
- 4+ years of extensive experience in a managerial role in a major international airline/Online Travel Agency/ Tour Operator
- Bachelor degree in Commerce/Marketing/Hospitality/Management or equivalent.
- Capable of using technology systems and tools; proficient in Microsoft Office.
- Fluent in English and Armenian Languages.
- Sociable, disciplined.
Benefits
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- Official employment under RA law
- Fixed salary – based on interview.
- Additional benefits would be discussed during interview.