Express Van Services Coordinator
Maurice Ward
Job description:
This position involves processing requests for road delivery around Europe, hence fluency in English languages is a must. Tasks and duties include quoting prices to customers and arranging confirmed road deliveries within Europe. Kindly note that job is 24/7 basis with rotating shifts as EVS provides clients nonstop services.
The ideal candidates will have excellent customer service and communication skills with meticulous attention to details. The suitable candidates will be a highly organised team players who thrive under pressure and deliver quality service. Computer literacy and working knowledge of Microsoft Office software are essential. Experience in freight forwarding or trucking service is an advantage.
Full training will be provided for using in-house systems
Job Type: Full Time on rotating shift basis: 08:30-17:30 / 17:00-02:0 / 01:30-09:00
Job Status: Permanent (Subject to a 3-month probationary period)
Location: Back Office - Yerevan, Armenia
Job responsibilities
- Quoting rates and prices for road deliveries within Europe
- Arranging confirmed road deliveries within Europe
- Communicating with customers and partners on daily basis
- Monitoring and updating the status of shipments in an internal system and database
- Admin tasks of invoicing, filing and registering inquiries in company’s system
Required qualifications
- Excellent English and language skills - oral & written
- Excellent and effective communication skills -both verbal and written
- Strong customer service orientation and excellent work ethic
- Ability to quickly process information and make decisions with meticulous attention to details
- A team player with high sense of responsibility
Required candidate level: Junior
Salary: From 250000 AMD Net a month
Additional information
What We Offer
- Hybrid work Opportunity
- Paid Overtime
- Medical Insurance
- Paid Marriage Leave
- Paid Paternity Leave
- Annual salary review
How to apply:
Interested applicants are asked to forward PDF format of your CV in English to hr.armenia
Please make sure to mention the job title that you are applying in your email's subject line.
All CVs will be acknowledged.
Established over 50 years ago in 1968, Maurice Ward Group now operates at over 40+ locations in 25+ European countries and provides global freight forwarding, warehousing, logistics & customs clearance solutions. The organization employs over 1000 staff across Europe. Maurice Ward LLC is the Back Office of Maurice Ward Group since May 2018, and Maurice Anthony Ward himself is the Director of the Back Office in Yerevan. Back Office is an integral part for the overall MW Group operations with a dynamic multi-lingual and multi-cultural team to support the ever-growing operations of MW Group across Europe and around the globe. Team in Back Office speaks Armenian, English, German, Dutch, French, Hungarian, Romanian, Spanish, Russian, Georgian, Persian, Hindi, Chinese and Arabic and supports MW Group by Consulting and Operation/Sales Support and PR and Marketing. What we do: The company is one of the top suppliers of logistics, with a deep understanding of the trends & challenges within each industry. From this knowledge, we develop our technologies, logistics strategies, and management software solutions in order to maximize value for each of our customers. From SMEs up to Fortune 500 global corporations, Maurice Ward Group serves many industries with its cutting-edge supply chain solutions. In today’s competitive marketplace, all business units are looking for ways to maximize effectiveness, minimize capital expenditure and eliminate bottlenecks throughout their supply chain. Our logistics knowledge stretches across a wide range of industries to enable our clients to do just that. Maurice Ward Group provides comprehensive supply chain solutions to help customers realize their business objectives, lower their costs and enhance the overall experience of your customer.