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Training Evaluation Benefits

1/29/2013
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Evaluation is the assessment of the effectiveness of the training programs. The assessment is done by collecting data on whether the participants were satisfied with the deliverables of the training program, whether they learned something from the training and are able to apply those skills at their workplace. Depending upon the kind of training conducted, there are different tools for assessment of a training program. As organizations spend a large amount of money, it is important for them to understand the usefulness of the same. For instance, if a certain technical training was conducted, the organization would be interested in knowing whether the new skills are being put to use at the workplace or in other words whether the effectiveness of the worker is enhanced. Similarly in case of behavioral training, the same would be evaluated on whether there is change in the behavior, attitude and learning ability of the participants. Evaluation acts as a check to ensure that the training is able to fill the competency gaps within the organization in a cost effective way. This is specially very important in wake of the fact the organizations are trying to cut costs and increase globally. Some of the benefits of the training evaluation are as under: • Evaluation ensures accountability - Training evaluation ensures that training programs comply with the competency gaps and that the deliverables are not compromised upon. • Check the Cost - Evaluation ensures that the training programs are effective in improving the work quality, employee behaviour, attitude and development of new skills within the employee within a certain budget. Since globally companies are trying to cut their costs without compromising upon the quality, evaluation just aims at achieving the same with training. • Feedback to the Trainer / Training - Evaluation also acts as a feedback to the trainer or the facilitator and the entire training process. Since evaluation accesses individuals at the level of their work, it gets easier to understand the loopholes of the training and the changes required in the training methodology. Not many organizations believe in the process of evaluation or at least do not have an evaluation system in place. Many organizations conduct training programs year after year only as a matter of faith and not many have a firm evaluation mechanism in place. Organizations like IBM, Motorala only, it was found out, have a firm evaluation mechanism in place.

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