Sales Development Representative

Sales Development Representative

About Riddle

Riddle is a startup that helps North American companies with hiring and managing top-tier tech and design talent from Eastern Europe. Think of us like the international HR arm to North American companies. We specialize in connecting forward-thinking companies with elite talent from Eastern Europe, enabling them to build high-performing, product-focused teams rapidly and cost-efficiently. But we do more than just hiring. We also assist companies in managing and retaining their remote talent. We prioritize engagement and retention strategies, to prevent remote talent from feeling isolated and to keep them motivated and dedicated to our customers. Our engagement and retention strategies include offering our talent: local physical workspaces, access to fitness classes, company swag kits, access to continuous English lessons, personalized mentorship matching, professional development workshops and more.

At Riddle, we’re building a community where we match world-class tech and design professionals with progressive companies to build meaningful products and services.

About The Role

Riddle is on the hunt for dynamic Sales Development Representatives (SDRs) ready to take on the challenge of generating new business opportunities. As part of our sales team, your primary responsibility will be to set up meetings between prospective clients and our Head of Sales, driving our mission to connect businesses with top-tier tech and design talent from Eastern Europe.

Compensation Model

This is a remote, commission-only role, ideal for experienced and results-driven sales professionals.

Our unique flat-fee commission model offers unlimited earning potential, rewarding SDRs for both the meetings they arrange and the successful conversion of leads into Riddle customers. Compensation includes:

• A flat fee for every qualified lead meeting you set up.
• An additional flat fee for each lead that converts into a Riddle customer, based on the number of hires the customer makes.
  • Example: If you set up a meeting that leads to a customer hiring 20 people through Riddle, you will be compensated for all 20 hires. This cumulative approach to commission means your potential earnings can scale rapidly with the number and success of your meetings and conversions.

This model emphasizes the value of diligence and success; the more meetings you arrange, the more customer conversions, and the more hires our customers make, the higher your earnings. The potential for growth in this role is bound only by your ambition and ability to close.

Key Responsibilities

As a Sales Development Representative at Riddle, your key responsibilities will include:

• Generate new business leads and sell via multiple channels including email, video calls, phone and LinkedIn (targeting customers primarily in Canada and the United States with some occasions for Europe, Latin America and the Caribbean, and Asia)
• Achieve agreed upon sales targets and outcomes within schedule
• Establish, develop and maintain positive business and customer relationships
• Set up meetings or calls between (prospective) customers and our Head of Sales
• Inform potential clients of the capabilities, benefits, and competitive advantages of working with Riddle
• Work closely with clients to understand their requirements
• Maintain the client database/CRM (experience using Hubspot is considered an asset)
• Prepare correspondences with clients and follow up with leads
• Continuously modify your sales strategy through feedback and testing
• Provide insightful feedback and detailed reports on your sales activities

Desired Skills And Experience

• Proven work experience as a Sales Representative
• Familiarity with BRM and CRM practices along with ability to build productive business relationships
• Experience working with office applications (MS Office, Google Workspace)
• Highly motivated and target driven, with a proven track record in sales
• Excellent selling, negotiation and communication skills
• Prioritizing, time management, and organizational skills
• Enthusiastic personality with excellent interpersonal skills
• Strong problem solving skills with solution oriented focus

Additional Perks of Joining the Riddle Team

At Riddle, we understand that the foundation of our success is our team. That's why we're committed to ensuring our team members have exceptional opportunities, both professionally and personally.

Here are some of the key benefits we provide to support your ambitions and well-being:

• Comprehensive local perks: Local perks include access to local physical workspaces, monthly English lessons, access to local fitness centers, career development workshops, mentorship matching and more.
• Flexible work environment: Riddle supports a flexible work policy that includes full support for remote work, recognizing the importance of work-life balance.
• Professional and personal development: We offer numerous opportunities for growth and learning, helping you reach your career goals and expand your skills.

At Riddle, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other applicable legally protected characteristics.