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TechOps Lead

Global IT Support

City: Yerevan
Employment type: Full Time
Work schedule: In shifts
Work experience: Senior
Industry: Information Technologies, Software Development
Deadline:
7/18/2025

Նկարագրություն

We are seeking a Senior TechOps Lead to take ownership of our technical infrastructure and operations in our fast-paced environment. This is a key leadership role requiring both strategic oversight and hands-on expertise in managing systems, networks, and a support team within a 24/7 service-critical industry.

Պարտականություններ

  • Lead and mentor the Technical Operations & Building Support team, ensuring high performance and accountability.
  • Design, implement, and maintain secure and efficient computer systems, servers, and networks.
  • Oversee the troubleshooting of complex hardware, software, and network issues, escalating as necessary.
  • Act as the main technical liaison with external client IT teams, ensuring smooth coordination and operational alignment.
  • Develop and enforce IT best practices, policies, and protocols for infrastructure security, data integrity, and business continuity.
  • Ensure full readiness and availability of IT systems to support operations, including emergency incident management.
  • Monitor and analyze infrastructure performance to identify areas for improvement and innovation.

Պահանջներ

  • Minimum 5 years of experience in IT infrastructure, systems administration, and technical support.
  • Proven leadership experience in managing IT teams in high-availability environments.
  • In-depth knowledge of network systems, server administration, cybersecurity principles, and disaster recovery.
  • Strong communication, organizational, and project management skills.
  • Fluent in English; Russian proficiency is an asset.

Հավելյալ նշումներ

This is your chance to take a senior role in a growing and technically demanding operation. You’ll work alongside talented professionals in a high-performance environment that values expertise, autonomy, and reliability. Your leadership will ensure our technical foundation remains solid, secure, and agile.

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