Support Specialist.
Greatwide DCAGAT Agency
Description
We are looking for a Support Specialist to join our team!
Responsibilities
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Contact and answer customers via email, text and call to confirm shipment status
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Provide updates regarding pick ups and deliveries
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Update dispatch team regarding shipment status
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Schedule appointments
Requirements
- Strong English (written and spoken)
- Experience in Customer Support and Communication (preferred)
- Excellent communication and follow-up skills
- High level of organization and attention to detail
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Ability to work independently and meet deadlines
Additional Notes
working schedule: Mon-Fri. 18:00-01:00.