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Industry: Customer Support, Client Care, Tourism, Hospitality
Deadline: 2/4/2023
City: Yerevan
Employment type: Full time
Work experience: Junior
Job posting has expired

Description

Golden Palace hotel, Yerevan is looking for a young, dynamic, self-motivated SPA Receptionist.

Responsibilities

  • Welcome and guide clients to the spa procedures;
  • Answer phone calls;
  • Provide detailed information of spa treatments and services to clients;
  • Manage reservations, changes, and cancel appointments;
  • Process payments from clients for a spa.

Requirements

  • Bachelor’s degree;
  • Excellent knowledge of Armenian, Russian, and English;
  • Guest/customer relations experience, preferably in a hospitality environment;
  • Good knowledge of computer skills;
  • Excellent communication skills;
  • Ability to handle conflict and resolve problem situations in a level-headed manner.

Benefits:

• Career advancement

• English improvement programs

• Employee discount on hotel services (including Spa, Restaurant, Cafe)

• Free lunch

• Birthday Off

• Sick leave twice a year