Shipping Coordinator / Dispatcher

Description

Global Auto Transportation is a leading Auto Transport company established in 2006. Since then we have been trusted with the transportation of over 850,000 vehicles across the country. Our team is proud to stand among the top five Car Movers in the market. THIS IS NOT A REMOTE JOB! Please, include your resume while applying for this position. We will ONLY consider FLUENT ENGLISH-SPEAKING candidates. We are seeking a highly motivated and dedicated dispatcher/sales representative to join our dynamic and professional team. The individual who will be considered for the position will be responsible for communicating with clients and drivers over the phone, presenting them with a pre-calculated quote and negotiating shipping terms, as well as booking and scheduling orders directly with shippers (absolutely no double brokering) You will only answer incoming or warm calls from shippers. You will make reservations for shippers and post it onto America’s national board for truck companies to accept the reservation. NO DOUBLE BROKERING.

We will train you!

Responsibilities

• Process orders received via telephone, fax, or email
• Assist customers over the phone with scheduling and all other inquiries
• Negotiate and book shipment while developing rapport with customers
• Communicate and update customers regarding orders, pricing, pickup and delivery deadlines, etc.
• Proactively pursue new prospects and existing customers to increase sales
• Communicate with truck drivers to arrange to pick up and deliver of loads
• Ongoing monitoring of pickups and drop-offs to ensure timely delivery

Requirements

• FLUENT IN ENGLISH – SPEAKING, AND LISTENING
• Effective negotiation skills
• Ability to multi-task and yet be detail-oriented
• Excellent verbal and written commination skills
• Responsible, reliable, honest and professional
• Excellent organizational, filing and follow up skills
• Ability to work under pressure and in a fast-paced environment
• Ability to work in a team under minimal supervision
• Sales and customer service experience
• Must pass English Proficiency Test to be considered
• Proficient in Microsoft Office
• Sales experience
• Customer service experience

Additional Notes

Compensation:
$1,500 to $2,500 a month
No Double Brokering

Employment type:
Full-time 18:00-04:00