Servers
Hard Rock Cafe Yerevan
Industry:
Tourism, Hospitality
Deadline:
6/25/2022
City:
Yerevan
Employment type:
Full Time
Work experience:
Not required
Job posting has expired
Description
The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).
Responsibilities
- Taking guests’ orders.
- Running food.
- Handling cash & other forms of payment.
- Making proficient sales transactions - using a point-of-sale system.
- Properly checks I.D.s – for guests who appear to be under the legal drinking age.
- Demonstrating responsible alcohol service.
- Demonstrating impeccable product knowledge.
- Suggestive selling - using proven techniques.
- Answering questions - accurately and politely.
- Satisfying any/all needs of the guests - regularly double-checking back with guests throughout their experience.
- Maintaining a clean & organized station – including pre-bussing & table maintenance.
- Performing opening, closing & side duties – setting up/breaking down the station, refilling condiments, cleaning ashtrays, etc.
- Demonstrating knowledge of all table/station numbers.
- Directing guests to areas & restrooms.
- Creating memorable experiences.
- Entertaining guests to create “Raving Fans.”
Requirements
- Remaining calm in a hectic, fast-paced atmosphere
- Demonstrating a high level of organization, attention to detail and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests.
Additional requirements
- Must be the minimum legal age to be employed. In some regions, the legal minimum age is required to serve food & alcohol – check with the person interviewing you to ensure you meet these requirements.
- Practicing all general safety standards.
- Maintaining a well-groomed appearance (“having a plan”).
- Following all uniform guidelines.
- Recycling products, where possible.
- Maintaining HRC’s 5 core Values and Mission Statement.