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Industry: Tourism, Hospitality

City: Yerevan

Employment type: Full time

Deadline: 6/25/2022

Work experience: Not required

Description

The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).

Responsibilities

  • Taking guests’ orders.
  • Running food.
  • Handling cash & other forms of payment.
  • Making proficient sales transactions - using a point-of-sale system.
  • Properly checks I.D.s – for guests who appear to be under the legal drinking age.
  • Demonstrating responsible alcohol service.
  • Demonstrating impeccable product knowledge.
  • Suggestive selling - using proven techniques.
  • Answering questions - accurately and politely.
  • Satisfying any/all needs of the guests - regularly double-checking back with guests throughout their experience.
  • Maintaining a clean & organized station – including pre-bussing & table maintenance.
  • Performing opening, closing & side duties – setting up/breaking down the station, refilling condiments, cleaning ashtrays, etc.
  • Demonstrating knowledge of all table/station numbers.
  • Directing guests to areas & restrooms.
  • Creating memorable experiences.
  • Entertaining guests to create “Raving Fans.”

Requirements

  • Remaining calm in a hectic, fast-paced atmosphere
  • Demonstrating a high level of organization, attention to detail and a sense-of-urgency
  • Displaying a positive and outwardly friendly attitude toward guests.

Additional requirements

  • Must be the minimum legal age to be employed. In some regions, the legal minimum age is required to serve food & alcohol – check with the person interviewing you to ensure you meet these requirements.
  • Practicing all general safety standards.
  • Maintaining a well-groomed appearance (“having a plan”).
  • Following all uniform guidelines.
  • Recycling products, where possible.
  • Maintaining HRC’s 5 core Values and Mission Statement.

How to apply?

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