Room Service Supervisor
Seven Visions Resort & Places, The Dvin
Description
Join our team as a Room Service Supervisor and help deliver exceptional in-room dining experiences while maintaining the highest hospitality standards.
Responsibilities
- Organize and supervise the daily operations of the Room Service department.
- Ensure prompt, courteous, and high-quality service for guests.
- Prepare and manage work schedules for the Room Service attendants.
- Lead, coordinate, and support the Room Service attendants team.
- Monitor service quality and ensure high guest satisfaction.
- Train, evaluate, and support the professional development of Room Service attendants.
- Ensure compliance with the company's policies, food safety regulations, hygiene standards, and service procedures.
- Coordinate with the Kitchen, Front Office, and other departments to ensure smooth and efficient Room Service operations.
Requirements
- Minimum 2 years of experience in Room Service or a similar role within the hospitality industry.
- Strong leadership and organizational skills.
- Experience in preparing and managing staff schedules.
- Excellent communication and guest service skills.
- Ability to work in a fast-paced environment and solve problems efficiently.
- Knowledge of food safety and hygiene standards.
- Proficiency in English; knowledge of additional languages is an advantage.
Additional Notes
Work Schedule: 5/2, rotating shifts (09:00–18:00, 17:00–02:00, 01:00–10:00).
The new hotel is a revived legend in the heart of Yerevan.
The architecture of the complex combines cultural heritage and traditions
with modern design of rooms according to the latest trends to meet all the
desires and needs of guests. The cozy and spacious rooms of Seven Visions
are decorated in an elegant Art Deco style. Furniture items, fabrics and
decorative elements are created from natural materials of unusual and
elegant colours and textures.
The detailed layout of the hotel allows you to find the perfect balance
between home comfort and a dynamic hotel atmosphere. The hotel has
comfortable rooms where you can relax and then spend the evening
enjoying a show in the nightclub with an opening roof "The Stage". The
hotel has a hall for conferences and events of international level and scale,
as well as private meeting rooms for confidential business meetings. In the
Dvin Music Hall, you can have a magnificent wedding. The luxurious
Hayrik restaurant, in turn, will be an ideal place for a family celebration
and a quiet dinner in a romantic atmosphere.