Remote Dispatcher (NEMT)
VTL
Deadline:
About Us
Vitaline Trans Inc. is a growing Non-Emergency Medical Transportation (NEMT) company serving California. We are looking for an experienced, responsible, and detail-oriented Dispatcher to join our team.
Position Overview
As a Dispatcher, you will be responsible for coordinating drivers, managing transportation requests, communicating with patients and healthcare facilities, and ensuring all trips are completed safely, efficiently, and on time.
Responsibilities
• Dispatch and coordinate drivers throughout the shift
• Handle incoming and outgoing calls with patients, healthcare facilities, and brokers
• Manage trips using the TripMaster system
• Assign, update, and monitor transportation requests
• Process daily manifests and schedules
• Monitor trip execution and on-time performance
• Handle same-day, urgent, and will-call trips
• Perform trip reroutes according to broker and company requirements
• Track trip statuses and ensure accurate updates
• Communicate with drivers and provide operational support
• Resolve transportation and scheduling issues quickly and professionally
• Maintain accurate trip records and operational documentation
• Follow company procedures and compliance requirements
• Maintain operational control and discipline during the shift
Requirements
• Fluent Russian
• English proficiency at B2 level or higher (speaking and writing)
• Previous dispatcher experience is required
• Experience in NEMT or transportation dispatching is preferred
• Strong computer and communication skills
• Ability to multitask and work independently
• Strong attention to detail
• Ability to perform well under pressure
• Reliable internet connection and quiet work environment
• Responsible, organized, and dependable
Work Schedule
• 8-hour shifts
• Evening/Night schedule
• Fully remote position
Compensation & Benefits
• Salary: $800 per month
• Fully remote work
• Paid training on TripMaster and company procedures
• Long-term employment opportunity
• Supportive team environment
• Career growth opportunities within the company
If you are organized, calm under pressure, and ready to take responsibility for daily operations, we would love to hear from you.
To apply, please send:
• (CV)
• Brief description of your dispatcher experience
• Your English proficiency level
• Your availability to start
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