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Industry: Customer Support, Client Care, Tourism, Hospitality
Deadline: 4/2/2025
City: Yerevan
Employment type: Full Time
Work schedule: 12 hour shift
Work experience: Junior

Description

The Primary Objective of the Position

To increase customer satisfaction by providing efficient, prompt, trouble-free, and courteous Front Office service connected with arriving, and in-house guests, in line with the hotels and corporate guidelines and service concepts.

Benefits

  • Career advancement․
  • English improvement programs․
  • Employee discount on hotel services (including Spa, Restaurant and Cafe)․
  • Free lunch․
  • Birthday Off․
  • Sick leave twice a year․

Responsibilities

  • Is available to register, process, and greet customers promptly․
  • Checks the daily arrival list․
  • Welcomes customers to the hotel․
  • Responds to customer requests for information about the hotel and its surroundings․
  • Arranges for special services requested by the customer․
  • Ensures that own cash is secure at all times․
  • Ensures all discrepancies in own cash are declared to the Manager․
  • Ensures that guest details are not disclosed․
  • Maintains high confidentiality in regards to guest privacy․
  • Accepts flexible work schedule necessary for uninterrupted service to hotel guests․

Requirements

  • Drawing attention to the needs of guests, providing a guest-oriented approacհ․
  • Setting priorities and managing time effectively․
  • Responsibility and the ability to collaborate with related departments.
  • Flexible working schedule that includes night shifts.
  • Strong skills in English and Russian languages.

12-hour working schedule.

Interested and matching candidates are requested to send their CVs to the mentioned email.

Company օverview
address
Address
Azatutyan 2/2, Yerevan, Armenia
address
Number of employees
1-15

Experience our 5-star hilltop hotel in Yerevan with city and mountain views With a stunning location near Victory Park and Areni Lake, the Radisson Blu Hotel, Yerevan offers 5-star accommodation on upscale Azatutyan Avenue. Our magnificent hilltop setting provides beautiful views of Yerevan city center against the backdrop of Mount Ararat, and our upscale facilities deliver a resort feel with proximity to many local businesses and embassies. Attractions like the Cascade Complex and the Charles Aznavour House Museum are also within walking distance of our family-friendly hotel, or you can easily board a bus or train nearby to reach other destinations. Stylish décor, superior service and a prime location in the Armenian capital In addition to our breath-taking location, our Yerevan hotel features 142 immaculate rooms and suites housed within an eye-catching stone and glass façade. Enjoy magnificent views from every room, as well as from our 2 on-site restaurants, which offer lovely outdoor dining areas for easy access to the surrounding scenery. Other amenities include 2 on-site bars, laundry services, and a spa and fitness center with a pool. Our central hotel also offers 6 attractive meeting rooms perfect for business or social gatherings of up to 200 delegates.

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