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Outgoing Tour Manager

Bucket List Travel

Industry: Tourism, Hospitality
Deadline: 2/27/2025
City: Yerevan
Employment type: Full Time
Salary:
Monthly starting from 200,000 ֏
Work schedule: Five-day workweek
Work experience: Mid level

Job Description

As an Outgoing Tour Manager, you must have leadership and managerial skills, organizational, promotional, communication, and cooperative skills along with the ability to quickly adapt to changes, maintain confidentiality. Must be well organized with the ability to prioritize and handle multiple assignments.

Must have ability to work independently, exercising strong initiative and good judgment, have ability to project and recognize potential problems and implement corrective actions.

Must be Team Player with the ability to perform to the high business standards in fast-paced, constantly changing, service-oriented environments, to accomplish last minute requirements. Must be flexible to travel abroad and participate in FAM trips and travel exhibitions, open minded, creative and innovative, ambitious, determined, success and target achievement – driven.

Key Responsibilities

  • Establish and direct the strategies and overall activities of the Outgoing Department with the objective of bringing more sales
  • Identify market opportunities, prepare and promote outgoing travel packages and offers, present products and services based on market specifications and market demands
  • Communicate with B2B partners for new and existing destinations and obtain direct contracts
  • Research competitors’ products/services and form competitive pricing for the products and services taking into consideration local competition in travel industry
  • Book Hotels, Air tickets, Transfers and other travel related services
  • Lead and manage tours, ensuring a smooth experience for clients, handle any issues or emergencies that may arise during the tour
  • Communicate effectively with clients, addressing any questions or concerns.
  • Ensures all the booking and reservations are completed properly as per the requested packages, products and services
  • Ensures the customer got acknowledged and agreed with all the necessary general terms and conditions for each booking including cancellation policies and other important travel information
  • Ensures the provision of all the necessary documentation pertaining to each booking
  • Build and maintain positive and cooperative relationships with local and foreign suppliers and service providers, hotels and other members of the hospitality industry
  • Constantly and closely follow world tourism and traveler’s changing needs, to give the most up to date and demanded products and services
  • Attends and participates in trade shows, industry meetings, sales efforts, to promote new destinations
  • Responsible for creating and maintaining Client and Partners database, involve new B2C clients and B2B Partners and service providers
  • Implementing Customer Retention and Loyalty strategies

Qualifications

  • Minimum 1-year previous experience in travel company in tour managment, hospitality
  • Computer skills and knowledge of booking and reservation programs/languages (Saber & Amadeus)
  • Excellent written and verbal skills in English, Armenian and Russian languages
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to details
  • Ability to work independently and as part of a team
  • Passion for travel and knowledge of various destinations
  • Must be flexible to travel as needed to carry out organizational goals

What We Offer

  • Competitive salary and 10% commission from net profit.
  • Opportunities for travel and personal development.
  • Unique opportunity to work and learn from experts with 20-years of experience in travel industry both locally and internationally
  • A supportive, heathy and dynamic work environment.
  • The chance to work with a passionate team that loves to explore the world.
Company օverview
address
Address
Մ․ Խորենացի 26Ա
address
Number of employees
1-15
Phone
Phone
033373300
Benefits
Annual salary review
Annual salary review
Corporate events
Corporate events
Free tea, coffee and refreshments
Free tea, coffee and refreshments
Reward system
Reward system
Business trips
Business trips
Trainings
Trainings
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