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Online Operations Manager

Intersektion

City: Yerevan
Employment type: Full Time
Work experience: Senior
Industry: Entertainment
Open to international applicants
Deadline:
2/9/2023
Job posting has expired

Description

The job holder is responsible for pre-launching, launching, implementing and overseeing new online projects, conducting analysis on the different aspects of the platform, and developing and executing operational strategies.

Responsibilities

  • Develop, plan, and manage online strategies and activities
  • Ensure successful implementation of Online projects.
  • Manage financial processes related to Online Capital including budgeting, monthly and yearly forecasting and ongoing tracking of project-level spend in coordination with finance department.
  • Configure the platform and coordinate with Game & Marketing Departments on creating and delivering marketing and promotional propositions.
  • Oversee products benchmarking activities and identify improvement strategies.
  • Advise on campaigns, USPs and promotions plans.
  • Collaborate with Marketing Team to write and edit content and messaging for online campaigns.
  • Manage promotional campaigns in coordination with marketing department.
  • Analyze and report the costs and results of any campaign, promotion or new features implemented in the platform in coordination with the Marketing Department.
  • Back Customer Support in the resolution of issues.
  • Identify, manage, and report project progress metrics and team performance metrics.
  • Keep abreast with latest technology related to the industry, propose new technologies and/or practices accordingly, and contribute to continuous process improvement.
  • Perform miscellaneous tasks within the scope of work, as assigned by the direct manager.

Requirements

  • Education: Bachelor’s degree in Business Management, Marketing or equivalent.
  • Work experience: At least 5 years of proven experience in operations, preferably an online/digital business experience, including 2 years in a managerial role.
  • Skills and qualifications:
    • Leadership Skills
    • Analytical Thinking
    • Creative Problem Solving
    • Project Management Skills.
    • Technical Management Skills.
    • Solid online technical knowledge. Retail technical knowledge is a plus.
    • Research and benchmark experience (R&D).
    • Product competition and market analysis knowledge.

Additional Notes

The job will be based in Lebanon.

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