Night Shift Receptionist
Circus Show LLC
Description
Are you a dynamic and experienced hospitality professional with a passion for creating exceptional guest experiences? The Arte՛ hotel in the heart of Yerevan, is seeking a dedicated and skilled Night Shift Receptionist to join our team.
Working days and hours: Thursday, Friday, Saturday 01:00-10:00
Key Responsibilities
- Oversee the daily operations of the front office, reservations, and guest services departments․
- Ensure the highest standards of customer service and guest satisfaction are met and exceeded․
- Manage, train, and motivate a team of front-line staff to achieve performance goals․
- Handle guest inquiries, feedback, and resolve any issues promptly and professionally․
- Coordinate with housekeeping, maintenance, and F&B departments to ensure seamless service․
- Manage room inventory, rates, and budgeting in collaboration with the General Manager․
- Implement and uphold all hotel policies, procedures, and brand standards․
- Prepare operational reports and assist with administrative tasks as required.
Qualifications and Experience
- Degree in Hospitality Management or a related field is preferred․
- Proven experience (minimum 3-5 years) in a hotel administrative or front office management role.
- Fluency in Armenian and Russian (knowledge of English or other languages is a strong advantage).
- Strong leadership, interpersonal, and communication skills.
- Excellent problem-solving abilities and a calm demeanor under pressure.
- Proficiency in hotel management software, PMS and MS Office.
Additional Notes
- Opportunity for professional growth and advancement.
- Health insurance package.
- Privileges to use internal services.
If you have familiarized yourself with the job description, believe you meet the requirements, and consider this position an important step in your career, we invite you to send your CV․
Feedback
We thank all candidates for their interest in our vacancy.
Feedback will be provided only to candidates who pass the initial selection, within 10 business days of receiving the CV.
"Circus Show" LLC is a creative company operating internationally, specializing in the organization and execution of vibrant circus performances, captivating show programs, and unforgettable entertainment events. Our unique team of professionals brings together talented artists, innovative technologies, and original ideas, creating magic on stage.
Join us and become a part of a world of amazing spectacles!