Contact Center Coordinator

Description

Asador is seeking a result-driven, active, positive, and self-organized professional to fill the vacancy of Contact Center Coordinator. The successful candidate will be responsible for the daily operations of the Contact Center and the Delivery teams.

We offer:

• office work in a friendly team.
• а compimentary lunch.
• the opportunity for professional development.
• the office is located in the city center

Responsibilities

• Handle incoming calls and online orders for delivery orders.
• Receive prepared orders from the kitchen prepare the final order for pick up.
• Prepare daily reports on daily operations, close the shift by handling cash, POS receipts, and the report to the financial team.

Requirements

• At least 1 year of work experience in the field of Customer Service, Hospitality or HoReCa
• Excellent interpersonal and communication skills, desire to work with people
• Fluency in Armenian, good knowledge of Russian and English languages
• Advanced computer user
• High sense of responsibility
• Hardworking, initiative, and flexible personality
• Enthusiastic team player
• Ability to work under pressure
• Ability to prioritize and multitask
• Motivated to take on challenges and learn new skills

Additional Notes

If you are interested in the mentioned position, please send your CV․