Concept Hotel Waiter

YOUR ROLE

If you are energetic and active, ready to serve the guests politely, then being COAF (Children of Armenia Fund) Concept Hotel Waiter/Waitress is a perfect role for you. More specifically:

Service (85%)

• Welcome the visitors, head them to the tables and introduce the menu.
• Provide detailed information about the menu and help the guests to choose meals (If needed).
• Check the available dishes from the kitchen every day before the working day.
• Take the orders, and ensure timely and accurate delivery of the ordered meals.
• Make sure the order is correct before serving the guests and in case of any mistake, solve the issue immediately.
• Keep the tables tidy and clean before the guests’ arrival, during the treatment and clean up the table after their departure.
• Ensure the accurate entry and closure of orders in the TrioSoft restaurant program.
• Support the staff and be a real team player.
• Work diligently and do your best to achieve the highest level of customer service.

Suggestions (15%)

● Come up with proposals to the direct manager and the cooks aimed at enriching the menu with guests’ preferred dishes, as well as making the restaurant work more efficiently.

YOUR TEAM

By assuming the role of waiter/waitress at the Concept hotel you will join COAF SMART business and operations’ team (with a service provision contract) and will work under direct supervision of the COAF SMART Business operations deputy manager.

YOU

We're expecting your best and require that:

YOU KNOW (knowledge)

• English and Russian (basic level). Excellent command of English and Russian will be an advantage.
• Concept hotel menu well and are capable of presenting the menu dishes.
• How to use computer and have basic computer skills. Knowledge and experience in restaurant programs will be an advantage.

YOU CAN (skills)

• Be well organized, flexible and can multitask.
• Listen, react quickly, solve conflicts and possess strong communication skills.
• Work independently under stressful conditions, meet deadlines.
• Be flexible to work by different shifts.
• Be well aware of the food and beverage-related sanitary-hygiene rules, as well as the health and personal hygiene rules.

YOU ARE (attitude)

• Ready for professional development.
• Patient, smiling and gentle with a positive attitude
• Ready to work within a team environment.
• Socially responsible.
• Responsible and accountable.

WE ARE

Children of Armenia Fund (COAF) is a non-profit, non-governmental organization that employs community-led approaches aimed at improving the quality of life in rural Armenia, with a particular focus on children and youth. COAF’s target development areas are education, health, social and economic development. COAF launched its programs in 2004, starting in one village and expanding to 64 villages in Armavir, Aragatsotn, Lori, Gegharkunik, Shirak, and Tavush regions.

Since 2015, COAF has developed and started implementing SMART Initiatives. COAF SMART is designed to advance a generation across the rural world through education that will benefit individuals, societies, and the environment. COAF SMART is an exemplary model of development and will be replicated in other regions and communities throughout Armenia. The first COAF SMART Center was inaugurated on May 27, 2018 near the village of Debet, Lori Region.

Note: COAF is a growing nonprofit working within a dynamic system. Our team must be agile as we grow in scale. We are looking for teammates who are resilient and adaptive.

WE OFFER

• A life-changing work experience
• A job that you’d be passionate about
• Competitive salary
• Career development opportunities
• Free English classes per need
• Positive and creative work environment

WE ARE WAITING FOR YOU

You have until August 12, 2022 (EOD) to apply.

The organization conducts a day-to-day review of the applications, depending on the results of which, the hiring process and selection of the appropriate candidate can be carried out before the deadline.