Incoming Tour Manager

Description

Are you passionate about sustainable tourism and creating unforgettable experiences for travelers? SunChild Eco Tours is looking for a dedicated and detail-oriented Incoming Tour Manager to coordinate our eco-conscious travel programs, manage on-site operations, and personally welcome guests at our beautiful lodge locations.

About the Role

As our Incoming Tour Manager, you’ll play a key role in organizing and delivering high-quality tour experiences. You’ll oversee both pre-designed and customized travel programs, maintain professional communication with international clients, and ensure smooth, welcoming operations at our lodges in Armenia.

Key Responsibilities

• Respond to incoming tour inquiries and client requests.
• Communicate via email, WhatsApp, Instagram, Facebook, LinkedIn, and other platforms.
• Personally welcome and assist guests at our SunChild Lodges in Ararat, Vayots Dzor, and Lori.
• Handle all aspects of guest hospitality and on-site experience.
• Manage lodge staff responsible for cleaning, food preparation, and supply purchases.
• Ensure proper lodge maintenance and daily operations.
• Act as the main liaison between clients and the office.
• Gather and respond to guest feedback to continuously improve service quality.

Company օverview

Address

ՀՀ, ք. Երևան, Խանջյան փ.

Since 2002, FPWC has been at the forefront of protecting Armenia's wildlife and natural heritage. Through a multidimensional approach innovative solutions and collaborating with diverse stakeholders, we secure the critical benefits that nature provides to humanity.

See more

Benefits

Medical insurance

Business trips

Trainings

Paid day-offs