Hub expert
Yandex Taxi
Partner drivers contact our office with questions on a daily basis. We are looking for a coordinator who will promptly handle requests from drivers, assisting them with all questions. If you are organized and hardworking, have good verbal communication skills and enjoy live interaction, welcome to the team!
Responsibilities:
- Provide offline support to drivers (app issues: installation and setup, timely problem resolution, full technical support for current and potential drivers, answering driver questions related to trips)
- Organize and conduct interviews/surveys
- Participate in various company projects
- Provide work report to the manager
Requirements:
- Confident communication skills in Russian language, both oral and written
- Ability to process large amounts of information
- Ability to work under conditions of multitasking
- High resistance to stressful situations
- Flexibility and willingness to work in a fast-paced environment
- Ability to follow instructions and make independent decisions
- Knowledge of MC Office programs
We offer:
- Official employment
- Work in the office
- Work schedule 5/2
- Continuous training, development and career growth
We are a technology company that builds intelligent products and services powered by machine learning. Our goal is to help consumers and businesses better navigate the online and offline world.
We provide technology-driven products and services that help people in their daily lives. Millions of people around the world use Yandex apps to find information, listen to music, order food, do the shopping, travel to their destinations and do much more.