Housekeeping Manager

Courtyard By Marriott Yerevan International Hotel is dedicated to providing our guests with exceptional hospitality and a clean, welcoming environment. We are currently looking for a dedicated and experienced Housekeeping Manager to join our team and uphold our high standards of cleanliness and guest satisfaction.

Job Responsibilities

1. Supervising Staff:

   • Recruit, train, and supervise housekeeping staff.
   • Schedule and allocate duties to the housekeeping staff.
   • Monitor and ensure staff performance and productivity.

2. Quality Control:

   • Conduct regular inspections of guest rooms, public areas, and back-of-house areas.
   • Ensure adherence to cleanliness standards and hotel policies.
   • Address and resolve any issues or complaints related to housekeeping.

3. Inventory Management:

   • Maintain inventory of cleaning supplies, linens, and other housekeeping items.
   • Place orders for supplies and equipment as needed.
   • Monitor usage to prevent wastage and manage costs effectively.

4. Budget Management:

   • Prepare and manage the housekeeping department budget.
   • Track expenses and ensure departmental costs remain within the budget.

5. Training and Development:

   • Develop and implement training programs for housekeeping staff.
   • Encourage continuous improvement and professional development among team members.

6. Coordination with Other Departments:

   • Liaise with the front office, maintenance, and other departments to ensure seamless operations.
   • Communicate effectively to ensure guest requests and special requirements are met.

Required Qualifications

1. Relevant Experience:
   • Several years of experience in housekeeping or a related area within the hospitality industry.
   • Previous supervisory or management experience is often preferred.
2. Experience with Hotel Operations:
   • Knowledge of hotel operations and understanding of guest service principles.
3. Good knowledge of Armenian and English.

Company օverview

Number of employees

51-150

Phone

+37441440136

Benefits

Annual salary review

Free foreign language courses

Corporate events

Flexible working schedule

Medical insurance

Free tea, coffee and refreshments

Free meals

Reward system

Trainings

Paid day-offs