Host / Hostess
Van Ardi LLC
Description
VAN ARDI LLC is looking for a friendly, professional, and customer-oriented Host/Hostess to join our hospitality team. In this role, you will be the first point of contact for our guests, welcoming visitors, managing reservations, and ensuring a pleasant and organized experience. If you enjoy working with people and creating a warm and welcoming atmosphere, we would be happy to hear from you.
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Manage reservations for guest rooms, tours & dining area
- Escort guests to their tables and present menus
- Coordinate with the service staff in organizing special events
- Answer phone calls and assist with reservation inquiries
- Provide guests with information about the menu, winery, and services
- Ensure the reception and waiting areas are clean and organized
- Handle guest requests and assist in resolving guest concerns when needed
- Perform other tasks within a hospitality chain and back office operations
Requirements
- Knowledge of English, Russian, and Armenian
- Previous experience in hospitality or customer service is preferred
- Friendly, professional, and well-presented demeanour
- Strong communication and interpersonal skills
- Ability to stay organized and multitask in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays when required (overtime guaranteed)
Van Ardi is Armenia's first boutique winery. We are family owned and operated and produce international award winning wines. Our passion and mission is to put Armenia on the global wine map, and we have been doing just that since 2013. Van Ardi is an experience dedicated to reawakening wine culture in Armenia and creating Armenian wine lovers around the world. We believe that the vine and wine are living organisms, so we prioritize surrounding them with great energy and people. Other than our winemaking and viticulture activities, our day-to-day includes active tourism, event management, marketing, sales, export, and communications.