Retail Supervisor

Latona is Armenia’s premier gift and flower marketplace, where emotions are beautifully wrapped in flowers, sweets, and surprises. We’re looking for a passionate and organized Retail Supervisor to lead the daily operations of our offline flower shop in Yerevan and ensure an unforgettable customer experience.

🔸 Key Responsibilities:

• Supervise day-to-day retail operations of the flower and gift shop

• Lead, motivate, and train a team of florists and sales assistants

• Ensure an exceptional customer experience and resolve client concerns on-site

• Oversee inventory levels and assist in stock planning and coordination

• Ensure visual merchandising aligns with brand standards

• Manage POS operations, cash handling, and daily financial reporting

• Ensure compliance with safety, hygiene, and quality standards

🔸 Requirements:

• Proven experience in retail or hospitality (supervisory experience preferred)

• Strong leadership, problem-solving, and organizational skills

• Customer-focused mindset with excellent communication skills

• Experience in handling POS systems and retail software

• Passion for flowers, gifts, and creating memorable experiences

• Fluent in Armenian,Russian, basic English is a plus

• Flexible schedule, including weekends and holidays

🌸 What We Offer:

• A vibrant, creative workplace in a fast-growing brand

• Competitive salary and performance bonuses

• Career growth opportunities within the Latona ecosystem

• Staff discounts, free tea/coffee, and a positive team culture

Company օverview

Number of employees

51-150

Website

https://latonago.com/

Phone

+374 15 200200

Benefits

Annual salary review

Flexible working schedule

Free tea, coffee and refreshments

Reward system

Business trips

Free parking

Stock units