Customer Care Specialist (Night Shift)
We are seeking a Customer Care Specialist to join our bright team of devoted and creative team members. If you are enthusiastic to take care of people, enhance relationship between them, obtain new skills for a lifetime, then, you might be the person we are looking for.
The job includes also day shifts.
What you will do
- Provide customers with general advice about the company and its services
- Clarify and resolve customer issues, addressing their concerns.
- Respond to messages received from various communication channels like Live chat and Social Media
- Register orders given by customers into the program
- Provide customers with information about delivered gifts, and ensure customer satisfaction.
- Perform any additional assignements or tasks assigned by the head of department.
What you will bring
- Advanced knowledge of Armenian, English and Russian.
- Experience as a customer care specialist will be a plus
- Excellent communication and problem-solving skills.
- Multi-tasking, quickly learning abilities.
- Patience when handling tough situations.
If you meet the above points, send your CV to our e-mail address.
The candidates who have passed the pre selection stage, will be invited to the interview.