Front Office Agent

Description

​​​​​​We are looking for a friendly, responsible, and customer-oriented Front Office Agent to join our team. The ideal candidate will become an important part of our organization and will help create a warm and professional hospitality experience for our guests.

Responsibilities

• ​​​​Greet all guests and assist them with check-in and check-out
• Maintain a positive attitude and friendly demeanor
• Respond to all guest questions and requests
• Answer and forward phone calls
• Manage guest bookings and reservations
• Keep a tidy and orderly workspace
• Assist with administrative and clerical tasks as needed

Requirements

• Strong communication and customer service skills
• Fluency in Armenian, English and Russian is required
• Ability to multitask in a fast-paced environment
• Professional appearance and attitude
• Basic computer and organizational skills
• Previous hospitality or front desk experience
• Knowledge of the Opera PMS system will be considered a strong advantage

Additional Notes

The position operates on a shift-based schedule:

• 09:00–21:00
• 21:00–09:00.

Company օverview

Address

Պարոնյան 40

Number of employees

151-500

Website

https://7visionshotels.com/

The new hotel is a revived legend in the heart of Yerevan.
The architecture of the complex combines cultural heritage and traditions
with modern design of rooms according to the latest trends to meet all the
desires and needs of guests. The cozy and spacious rooms of Seven Visions
are decorated in an elegant Art Deco style. Furniture items, fabrics and
decorative elements are created from natural materials of unusual and
elegant colours and textures.
The detailed layout of the hotel allows you to find the perfect balance
between home comfort and a dynamic hotel atmosphere. The hotel has
comfortable rooms where you can relax and then spend the evening
enjoying a show in the nightclub with an opening roof "The Stage". The
hotel has a hall for conferences and events of international level and scale,
as well as private meeting rooms for confidential business meetings. In the
Dvin Music Hall, you can have a magnificent wedding. The luxurious
Hayrik restaurant, in turn, will be an ideal place for a family celebration
and a quiet dinner in a romantic atmosphere.

See more

Benefits

Corporate events

Free tea, coffee and refreshments

Free meals

Trainings

Paid day-offs