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Industry: Customer Support, Client Care, Tourism, Hospitality

City: Yerevan

Employment type: Full time

Deadline: 9/10/2022

Work experience: Not required

Description

Armenia Marriott Hotel Yerevan is looking for an experienced and highly motivated Front Desk Specialist (shift work)

Responsibilities

  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
  • Process all payment types such as room charges, cash, checks, debit, or credit.
  • Process all check-outs including resolving any late and disputed charges.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
  • Complete designated cashier and closing reports in the computer system.
  • Cash guests' personal checks and traveler's checks.
  • Count bank at the beginning and end of shift.
  • Balance and drop receipts according to Accounting specifications.

Requirements

Education

  • University degree

Work Experience

  • No related work experience is required

Knowledge of Languages

  • Excellent knowledge of Armenian, Russian and English languages

Additional Notes

All interested candidates who meet the requirements are welcome to send their CVs.

Address: 1 Amiryan

How to apply?

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Send your resume to

[email protected]
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