
Food & Beverage Manager
Golden Palace Hotel Yerevan
Description
The Food & Beverage Manager will be responsible for the strategic initiatives of the Food & Beverage Department tied to business expansion, growth, and the necessary cultural evolution to support both. The function should be supportive, proactive, analytical, and entrepreneurial; creating memorable moments for our guests, fostering an empowered environment for the team whilst working closely with all key business partners in order to achieve quality results.
Responsibilities
- Ensure the smooth running of the Food & Beverage Department, where all aspects of the guest food & beverage service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
- Working proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to inquiries and problem resolution.
- Develops and implements strategies where key food and beverage metrics are identified, communicated, and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.
- Effectively manages the life cycle of the team within the department, fostering a culture of growth, development, and performance whilst reflecting and promoting the company culture and values.
- Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained
- Build and maintain effective working relationships with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.
- Establish and deliver effective programs that advance service standards, profitability, and cost control which may include working with internal and external stakeholders as required, whilst incorporating environmental concerns
- Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for an internal and external audit, performing follow-up as required
Requirements
Minimum education: National academic qualifications / Degree in Hospitality Management preferably
Minimum experience: 2+ years of relevant experience
Language skills: Very good command of written and spoken English and Russian
- Proven experience in a food and beverage position, ideally within a hotel environment
- Strong problem-solving capabilities with the ability to adapt to changing environments
- Excellent leadership skills with a hands-on approach and lead-by-example work style
- Personal integrity, with the ability to work in an environment that demands excellence, time, and energy
- Strong communication and listening skills, excellent speaking, reading, and writing skills
- Outstanding analytical and strategic skills improving the business from a financial perspective
Additional Notes
Interested and matching candidates are requested to send their CVs to the mentioned email.