Customer Advisor

Description / Responsibilities

Handle requests for information and/or complaints via incoming calls, email or live chat

Analyze and identify customer needs and direct them to the right department if necessary

Propose solutions adapted to the needs of your interlocutors

Participate in the achievement of quantitative and qualitative objectives at the individual and collective level

Requirements

Master on of the language (French, Dutch, German, Italian, Spanish) with good fluency both written and spoken

Speak English at a good level (C1+)

Have good energy, dynamism and enthusiasm

Appreciate teamwork and have a taste for challenge

Have a sense of service

Demonstrate a real sense of listening

Show strong empathy

Additional Notes

• Competitive compensation with 2 additional salaries (40 hours per week, possibility of extra time)
• A performance bonus (monthly)
• Comprehensive training about the company and the project
• Career development prospects
• Dynamic and pleasant working environment in the center of Athens

Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Possibility of Accomodation Assitance (Visa,plane tickets...) / housing assistance...