Call Center Specialist
EcoVille.Solar
Open to international applicants
Job posting has expired
EcoVille Solar technologies is looking for an energetic Call Center Specialist .
EcoVille has been operating since 2015. We have more than 200 talented people sharing the same values and mission in our team. EcoVille LLC introduces solar-powered photovoltaic and solar water heater systems. We are specialized in consulting, design, installation, warranty and post-warranty services.
Being headquartered in Armenia, the company is expanding internationally, more specifically two branches have been established: in the USA and in Georgia.
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RESPONSIBILITIES
-Reply to incoming calls, providing customers with complete information about solar systems, pricing and sales conditions
-Make cold calls and set appointments for salespeople
-Accept online orders
-Process and enter the information into the system
-Follow the rules for answering phone calls
-Attract new customers and provide information
-Fix customer problems and process the information received through various means of communication
-Cooperate with marketing and sales teams
-Prepare reports about incoming and outbound calls, feedbacks and results.
QUALIFICATION
-Bachelor’s degree (preferably in sales or psychology)
-Perfect oral and written knowledge of English (preferably a native speaker)
-Be open for accepting comments regarding call handling skills
-Excellent oral expression and communication skills
-Team work and sociability
-Ability to listen
-Resistance in stress
-Customer centric personality
-Knowledge of MS Office and Internet navigation skills
OFFICE/REMOTE BASED
Remote (from home)
WORKING HOURS (AM TIME)
9:00pm - 6:00am
FULL/PART TIME
Full time
Who are we?
Welcome to EcoVille, an industry pioneer and leader in sustainable energy solutions. With a rich legacy as one of the oldest and largest companies in the solar field in Armenia, we have consistently driven innovation and excellence. Our commitment to harnessing the power of the sun for a cleaner tomorrow is backed by years of expertise and a strong legacy of environmental stewardship. Join our esteemed team and be part of a legacy that continues to shape the future of solar energy in Armenia and beyond. Elevate your career with us as we strive for excellence and sustainability in every endeavour.
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