Good experience with Spring, Microservices, Databases, Kafka, Redis, and REST APIs
5+ years of experience in software development, preferably customer-facing roles whereby you champion the communication with enterprise customers to reproduce and understand their problems.
Development planning, release management, Code Reviews
Drawing up specifications for interfaces, algorithms, microservices, and API.
Experience with monitoring and logging solutions to explore the circumstances and root cause of an issue (Kibana, Datadog, or Prometheus)
Knowledge of version control tools and code collaboration practices (git, Github, Gitlab).
Primary technical point of contact for designated customers by providing well-thought-out and reliable direction, both in technical and non-technical terms, to help designated customers integrate and maintain their integrations with our product.
End-to-end ownership of assigned customer issues, including initial troubleshooting, identification of root cause, and issue resolution while maintaining high expectations of response quality, timeliness, and overall customer experience.