Administrative Assistant

Description

Car&Van Car Rental Agency is looking for an active, communicative, and responsible female Administrative Assistant with an interest in tourism and customer service.

The successful candidate will assist customers with car rental inquiries and reservations, communicate with local and international clients, and ensure a high standard of customer service.

Responsibilities

• Responding to customer inquiries about vehicle availability, rental rates and services;
• Handling car rental reservations and explaining rental terms and conditions;
• Answering phone calls and assisting foreign customers and tourists;
• Collecting customer information and preparing rental agreements;
• Processing rental payments;
• Managing daily email correspondence in English, Russian and Armenian;
• Advising tourists on sightseeing routes, attractions and historical landmarks throughout Armenia;
• Welcoming and assisting customers visiting the office;
• Performing other related duties as assigned by management.

Requirements

• Fluent written and spoken Armenian, Russian and English – all three languages are mandatory;
• Good computer skills, including Microsoft Word and Excel;
• Strong communication and interpersonal skills;
• Customer-oriented approach and problem-solving abilities;
• Responsibility, attention to detail and ability to work in a team;
• Friendly, polite and welcoming attitude;
• Previous experience in tourism, hospitality, customer service or car rental is an advantage;
• Bachelor's degree is preferred.

Additional notes

• Stable schedule: 5 working days per week, 09:00–19:00;
• Free lunch at the office;
• Friendly and supportive working environment.

Company օverview

Address

Khanjyan 20

Website

http://www.caravan.am/

Phone

+374 98 559292

Car rental, hospitality, tourism

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