Administrative Assistant

Description

We are looking for an active and communicative Administrative Assistant interested in the sector of hospitality and tourism with a good command of English and Russian languages to deal with the tourists and foreigners visiting Armenia and interested in car rentals, to provide customer service by greeting and assisting tourists/customers and to respond to their inquiries.

Responsibilities

• Dealing with customer and tourist inquiries about the availability and pricing of vehicles;
• Taking reservations and explaining terms of the rental agreement to the guests and tourists renting vehicles, issuing it;
• Answering phones, discussing rental conditions with foreigners/tourists and taking customer information;
• Completing paperwork, taking payments;
• Dealing with daily trilingual E-mail correspondence re car rental bookings;
• Advising tourists visiting Armenia the sightseeing itineraries or historical places they may drive all around Armenia;
• Providing a hospitable welcome to all the customers, foreigners and tourists visiting the office;
• Carry out other job-related assigned tasks.

Requirements

• At least a bachelor's degree;
• Excellent verbal and written communication skills in English, Russian and Armenian languages;
• Computer literacy with a good knowledge of Microsoft Excel and Word;
• Ability to work in a team;
• Problem-solving skills;
• Excellent communicational skills;
• Strong customer service skills;
• High sense of responsibility.

Additional Notes

Working schedule: 5 days a week, 09:00 - 19:00

Free lunch indoors.