Customer Service and Sales Team Coordinator

Description

Lavanda Clinic is looking for a Customer Service and Sales Team Coordinator in Yerevan.

Responsibilities

• Manage incoming calls and provide consultation regarding the company’s services
• Be responsible for organizing the presentation and sales of services
• Follow up with clients to ensure they have used the service
• Attract new customers and maintain relationships with existing ones
• Work with CRM systems or Excel sheets to track inquiries and sales
• Collaborate with the team to ensure great customer service
• Ensure that all team members perform their duties on time and with quality
• Respond to issues and propose solutions to improve work efficiency

Requirements

• Minimum 2 years of experience in customer service or sales
• Excellent communication and negotiation skills
• High sense of responsibility and initiative
• Fluency in Armenian; knowledge of Russian and/or English is a plus
• Proficiency in computer programs (Word, Excel, CRM tools)
• Ability to work both independently and as part of a team

We offer:

• Competitive salary and performance bonuses
• Pleasant and professional work environment
• Opportunity for growth and career development