
Receptionist
Metropol hotel
City:
Yerevan
Employment type:
Full Time
Work schedule:
In shifts
Work experience:
Not required, Junior, Mid level, Senior
Industry:
Customer Support, Client Care, Tourism, Hospitality
Description
Metropol Hotel is looking for an enthusiastic and self-motivated Receptionist to join our team.
Responsibilities
- Greet hotel guests; answer any questions or concerns․
- Make check-in/check-out․
- Maintain an orderly front desk․
- Prepare bills and take payments․
- Operate computer programs․
- Maintain guest records and deal with bookings on a face-to-face basis for walk-in guests․
- Complete basic cashier and bookkeeping responsibilities․
- Contact necessary staff to solve problems when challenges arise, ensuring guest comfort․
Requirements
- Verbal communication skills (Russian, English)․
- Customer service skills․
- Friendly and professional telephone manner․
- Proactive approach to dealing with issues that may arise․
- Organized, able to multitask and prioritize and work under pressure․
- Computer literacy․
Company օverview
Address
2/2 Mashtots Ave., 0015 Yerevan Armenia
Number of employees
51-150
Website
Phone
093096608