Front Desk Agent
Nova Hotel Yerevan
Industry:
Administrative, Clerical, Tourism, Hospitality
Deadline:
6/4/2025
City:
Yerevan
Employment type:
Flexible
Work schedule:
8 hour shift
Work experience:
Junior
Description
Nova Hotel Yerevan is looking for an experienced and enthusiastic person for the position of Receptionist.
Responsibilities
- Carry out all operations concerning guest arrival and departure in compliance with internal procedures.
- Inform guests about the formalities, any special conditions relating to their stay and the services available.
- Ensure that all guest documentation is up-to-date and available.
- Develop high quality relationships with guests, from the moment they arrive and throughout their stay in order to foster loyalty.
- Pass the information to other departments as necessary and to the other members of the department.
- Ensures that the workplace remains clean and tidy.
- Perform working responsibilities according to the approved shift schedule.
Requirements
- Higher education in the relevant field.
- Work experience.
- Thorough knowledge of customer service.
- Proficiency in English Russian and Armenian languages, both oral and written.
- Excellent communication skills.
Company օverview
Benefits
Annual salary review
Corporate events
Flexible working schedule
Free tea, coffee and refreshments
Free meals
Reward system
Trainings
Paid day-offs
Parental leave
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