Customer Support Specialist

Job responsibilities:

Customer support through online chat, phone call and e-mail; customer inquiries include information on services, games, bets and other products/services provided by the company

• Support to the company bet shop employees via incoming calls only
• Handle incoming calls related to the company and transfer to corresponding departments, if needed

Required qualifications:

• Higher education
• Proficient in Armenian, Russian and English languages (written and verbal)
• Knowledge of MS Office (Word, Excel) will be an asset
• Customer service oriented
• High sense of responsibility
• Effective negotiation and communication skills
• Ability to work under pressure
• Ability to work with morning, evening and night shifts

Application procedures:

Please apply to this job by sending your CV to mentioned email, mentioning "Customer Support Specialist" in the subject area.