Multi Wellness Center is looking for a Restaurant Manager, who will motivate the staff to provide excellent customer service. He/she will ensure efficient restaurant operation, as well as maintain productivity, quality and customer-service standards.
- Deliver superior service and maximize customer satisfaction;
- Respond efficiently and accurately to customer complaints;
- Train new and current employees on proper customer service practices;
- Organize daily meetings with the team to announce daily targets;
- Manage reservations, greet and escort customers to their tables;
- Supervise floor staff to ensure customer satisfaction.
- Proven work experience as a Restaurant Floor Manager or in a similar position;
- Extensive knowledge of food and beverage (F&B), with an ability to remember and recall ingredients and dishes to inform customers and waitstaff;
- Familiarity with restaurant management softwares;
- Strong leadership, motivational and people skills;
- Foreign language proficiency.