Getting your employees management skills right can be the most challenging but at the same time rewarding part of running a business. Employee poor performance can be for many reasons. The situations that require management of people can quite often be the most stressful part of a supervisor or manager's role. Being able to communicate with workers is the key to managing people well. The key to successful people management is to address this sometimes delicate and even offensive behavior by staff with honesty and frankness ensuring that the employee understands how the particular behavior is affecting their performance in the workplace. Managing employee performance every day is the key to an effective performance management system. Setting goals, making sure your expectations are clear, and providing frequent feedback help people perform most effectively. Learn more about managing performance. Employees don't always do what they are required to do. They may act as if they are competent professionals or they may dally, miss deadlines, and wait for instructions. They blame others when their work is unsuccessful. And what is the worst of all is that they become defensive when you try to coach them to successful performance improvement through excellent, goal-accomplishing work. And the performance improvement is your answer. You must begin by finding out exactly why the employee is not meeting your expectations. Perhaps the employee is unclear about what you want him to do. He may lack the time, tools, talent, training, or temperament required to effectively perform the job.