Senior Receptionist

We are looking for an experienced and dynamic Senior Receptionist who will ensure the highest levels of guest service.

Job responsibilities:

• Oversee and manage all hotel departments' activities;
• Accept reservations and all forms of payment (cash and non-cash);
• Respond quickly to guest complaints and resolve any current issues;
• Inform guests about the hotel's policies and services.
• Manage the check-in/check-out process, greet and depart guests, and register documents;
• Manage relationships with partners.

Required qualifications:

• At least 1 year of experience in this field;
• Good knowledge of the English and Russian languages;
• Superior managerial abilities;
• Excellent communication skills.

Terms:

• Workweek: 6 days with 1 day off.
• The hotel is situated in the city center.
• Salary is negotiable (based on qualifications).

Benefits include:

• Health insurance,
• Professional and internal trainings,
• A discount card for properties,
• Work-life balance (time off, day off),
• Opportunities for career growth and development․