Receptionist
Radisson Blu Hotel Yerevan
Description
PRIMARY OBJECTIVE OF POSITION
To increase customer satisfaction by providing efficient, prompt, trouble-free and courteous Front Office service connected with arriving, and in-house guests, in line with the hotels and corporate guidelines and service concepts.
Benefits:
• Career advancement
• English improvement programs
• Employee discount on hotel services (including Spa, Restaurant, Cafe)
• Free lunch
• Birthday Off
• Sick leave twice a year
Responsibilities
- Is available to register, process, and greet customers promptly
- Checks the daily arrival list
- Welcomes customers to the hotel
- Responds to customer requests for information about the hotel and its surroundings
- Arranges for special services requested by the customer
- Ensures that own cash is secure at all times
- Ensures all discrepancies in own cash are declared to the Manager
- Ensures that guest details are not disclosed
- Maintains high confidentiality in regards to guest privacy
- Accepts flexible work schedule necessary for uninterrupted service to hotel guests
Requirements
- • Drawing attention to the needs of guests, providing a guest-oriented approach
- • Setting priorities and managing time effectively
- • Responsibility and the ability to collaborate with related departments
- • Flexible working schedule that includes night shifts
- • Strong skills in English and Russian languages
12 hours working schedule.
Interested and matching candidates are requested to send their CVs to the mentioned email.
Experience our 5-star hilltop hotel in Yerevan with city and mountain views With a stunning location near Victory Park and Areni Lake, the Radisson Blu Hotel, Yerevan offers 5-star accommodation on upscale Azatutyan Avenue. Our magnificent hilltop setting provides beautiful views of Yerevan city center against the backdrop of Mount Ararat, and our upscale facilities deliver a resort feel with proximity to many local businesses and embassies. Attractions like the Cascade Complex and the Charles Aznavour House Museum are also within walking distance of our family-friendly hotel, or you can easily board a bus or train nearby to reach other destinations. Stylish décor, superior service and a prime location in the Armenian capital In addition to our breath-taking location, our Yerevan hotel features 142 immaculate rooms and suites housed within an eye-catching stone and glass façade. Enjoy magnificent views from every room, as well as from our 2 on-site restaurants, which offer lovely outdoor dining areas for easy access to the surrounding scenery. Other amenities include 2 on-site bars, laundry services, and a spa and fitness center with a pool. Our central hotel also offers 6 attractive meeting rooms perfect for business or social gatherings of up to 200 delegates.